Online Cancellation

 

Why?

Often demand is greater than we can accommodate. It's even more frustrating when participants don't show up for the courses they booked!

The online cancellation allows you to quickly withdraw your registration easily. Participants on the waiting list are then automatically emailed about the space that has become available and can then book it.

How does it work?

In order to be able to cancel online, you must enter your email address when booking an offer. After you have successful booked an offer you will receive a registration confirmation and a link to the online cancellation. With just two clicks you can free up a spot in a course for someone else. You will receive an email confirmation when you have successfully cancelled.

You can cancel up to thirty minutes before the course begins.

Forgotten to cancel online?

For organizational purposes the HSZ reserves the right to block participants from the HSZ online registration if they have repeatedly failed to appear for a booking without cancelling it advance and thus freeing the space for someone else.

No link for online cancellation received?

Online cancellation is generally only available for free courses. For this reason you will find a notice concerning online cancellation on the individual course pages. All other courses must be cancelled in writing, preferably by email.